Effective: July 20, 2026
1. Basic policy
FirstStep Consulting Co., Ltd. obtains, uses and manages personal information appropriately and complies with applicable laws and internal rules.
2. Information we collect
We may collect your name, company, email address, telephone number, inquiry details and access logs when you contact us.
3. Purposes of use
We use the information to respond to inquiries, provide services, manage contracts, improve quality, maintain security and send necessary communications.
4. Disclosure to third parties
Except where required by law, we do not provide personal information to third parties without consent. We require appropriate controls from service providers.
5. Security controls
We prevent leakage, loss and damage through access controls, encryption, backups, employee training and other measures.
6. Requests for disclosure
Contact us to request disclosure, correction or suspension of use of retained personal data.